Free shipping on purchases over $100, and hassle free exchanges and returns. Store pick up also available!

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Shipping and Handling

Jack's West End ships from La Grange, IL to all 50 U.S. states, Washington, D.C., Puerto Rico, Canada, and Mexico.

We do not ship to P.O. Box addresses, and splitting a single order and shipping to multiple addresses is not an option at this time (though you can simply create a unique order for each delivery address). Additionally, all shipping charges outlined below apply to standard items and merchandise as determined by Jack's West End.  Overweight items, oversized items, and/or items that require special packaging or handling will be priced separately and communicated to the customer before shipment.

Standard shipping options and associated charges for each order are presented and chosen during the checkout process. In addition, the following shipment rules and charges apply:

When applicable, shipping thresholds apply to merchandise only. Free shipping promotions occur on occasion and do not apply to end of season, closeout, and sidewalk sale events and will be reflected in available shipping options at checkout. Taxes and additional shipping and handling (if applicable) and the purchase of gift certificates and gift cards do not count toward the qualifying amount. The total order amount after any discounts are applied must be more than the threshold to qualify. Not valid for cash. Previous purchases are not eligible for adjustments.